Frequently Asked Questions

The Credit Union has received approval from the National Credit Union Association to expand our service area.

Why is the Credit Union expanding its field of membership?
We are expanding our membership to solidify our commitment of serving the residents of the Greater Yankton Rural Community (GYRC) for the foreseeable future. The opportunity provides long-term financial well-being and security to the Credit Union, provides current and potential members increased access to our products and services, and helps reduce expenses over time by creating efficiencies through economies of scale.

The new charter expansion will benefit communities and the membership in the following ways:
Future enhancements to products and service delivery
Assisting more members throughout the 18-county area
Potential expansion of branches, ATMs, and lending services

Will the Credit Union’s name change?
No.  We will remain Services Center Federal Credit Union.

What other changes will take place?
Membership will be expanded to individuals who live, work, and worship, volunteer or attend school in Yankton, Bon Homme, Douglas, Hutchinson, Clay, Turner and Lincoln counties in South Dakota as well as Holt, Knox, Cedar, Wheeler, Antelope, Pierce, Wayne, Boone, Madison, Stanton and Platte counties in Nebraska.

Will there be any changes to my accounts or to the services I use?
Our existing branch network and business hours will remain the same. It will be business as usual for all members.

Will the Credit Union grow so large that I will not receive the same service I expect?
Definitely not. The Credit Union has always had controlled growth to ensure members are receiving the same exceptional service they are currently receiving.

Is the Credit Union doing this in preparation for a buyout or merger?
No. We are extremely well-positioned and strong, with no intention to merge.

Will any branches and ATMs close or relocate?
No.  Our current branch and ATM locations will remain the same.

Are there plans to build more branches?
That is yet to be determined. We will be reviewing our branch plan and available sites in the future. We will update this web page with current information as it becomes available.

If you have further questions, please contact April Tompkins directly by phone at (605) 665-4309 ext. 141, by e-mail at , or stop by the main office at 609 W 21st Street in Yankton.

Thank you for your support and for being a valued Credit Union member.